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On the 15th June, we are looking forward to exploring our ‘new normal’ and serving you again.
We know how much you’re all needing us right now!
Our policy is in line with the government guidelines and under the advice from the British Institute of Professional Photographers (BIPP).
We have several new measures in place to provide you and our team with the safest possible environment.
We do ask that you maintain the recommended social distance of 2 meters (we will miss being able to give you all a big hug).

Our team will be wearing PPE and practicing the recommended hygiene rules.
Please note, our fabulous makeup artists will be rejoining the team from the 6th July.
We have, as usual, an appointment only schedule for the building.

PLEASE DO NOT ATTEND IF YOU ARE SUFFERING WITH ANY SYMPTOMS AS OUTLINED BY THE GOVERNMENT

Your Design Consultation

All Design Consultations can take place remotely either via telephone..


or zoom meeting…

We’re happy with either and will discuss this with you at booking!

Your Shoot

Before your arrival

  • We will be cleaning all surfaces/handles before your arrival and between clients. This includes all props and soft furnishings.
  • Our doors/windows will be open whenever possible to increase air ventilation.
  • Please ensure that you have showered/bathed the morning of your shoot and that your hair has been washed within the last 24 hrs.
  • All our makeup artists have obtained their Barbicide Covid-19 certificates to ensure that their safety processes are followed.

On your arrival  

  • On entry, please use the hand sanitizer provided on the wall.
  • If you have worn a coat or additional clothing, then please can you place them on the coat hook provided.
  • Please head up to the top floor where you will be greeted by a member of the team.
  • Sadly (and hopefully temporarily) we will not be able to provide refreshments. Please remember to bring your own, it is very important to stay hydrated in your shoot!
  • ‘Client only’ toilets are signposted, we have installed an auto soap dispenser and a paper hand-towel holder, for your use.
  • There are auto hand sanitizers located on the reception desk and the make-up table for your use throughout.
  • We will ask you to handle all your outfits and props where possible.

Your Reveal Session

We ask that you only bring one other person to your reveal appointment at this time.

Before your arrival

  • We will be cleaning all surfaces/handles before your arrival and between any clients.
  • Our doors/windows will be open whenever possible to increase air ventilation.
  • Our Team will be wearing PPE and practising the recommended social distancing and hygiene rules.
  • Please bring as little additional clothing (coats/scarfs etc) as possible and only 1 bag.

On your arrival  

  • Please use the hand sanitizer provided on the wall.
  • If you have worn a coat or additional clothing, then please can you place them on the coat hook provided.
  • Head up to the first floor and enter the door to your left. A team member will greet you there.
  • ‘Client only’ toilets are signposted, we have installed an auto soap dispenser and a paper handtowel holder, for your use.
  • Sadly (and hopefully temporarily) we will not be able to provide refreshments. If you would like to bring your own, then please feel free!
  • Post reveal session, we will ask you to join us in reception to complete your final paperwork.
  • There is an auto hand sanitizer located on the reception desk for your use.
  • We would like to ask clients to pay via card/bank transfer when making a purchase with us.

Thankyou SO much for your patience & understanding.
W
e look forward to greeting you. 
Love Jo and Team JE.
x

 

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